Purchase support
Returns and refunds
How to request a return, exchange or refund for an eligible KamerBooks order.
Eligible returns
You may request a return or exchange within 7 days of delivery if a physical book arrived damaged, is significantly different from its product description, or is the wrong title. The book must be in the condition it was received; books heavily used, written in or damaged after delivery are not eligible.
Change-of-mind purchases, requests made after 7 days, books damaged after delivery and free digital library content are not eligible for return or refund.
How to request help
Contact hello@kingsleyleshey.com or WhatsApp +237 698 39 46 66 within 7 days of delivery. Include your order number, a description of the issue and photos if the book arrived damaged.
After the returned book is received and inspected, KamerBooks will confirm the decision. Approved refunds are processed to the original payment method within 5–7 business days. Cash-on-delivery refunds are sent by Mobile Money to the number you provide. If the wrong title was delivered, the correct title will be shipped at no extra charge after the error is verified.